Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 802.878.4822 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Due to the recent flooding, our Berlin location is permanently closed but we can assist you at our Essex location nearby. Please contact us at (800) 870-1188 or visit our showroom at 127 Pearl St. Essex Junction, VT 05452.

Appliance service rates start at $160.00, depending on the location. This covers the trip and diagnostic fee. Parts and labor extra. Please complete the following fields to the best of your knowledge. Not all information listed here is required to place a service call. If you have any questions, feel free to give us a call at 802-878-4806.

Please note, we do not service plumbing or hardware items - appliances only.

Service Request Form

Thank you. Your request to schedule a service appointment as been received. Someone will contact you to confirm your appointment.