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4.4 | 251 Reviews

4.5 cu. ft. Ultra Large Smart wi-fi Enabled Front Load Washer

LG WM3500CW

Features

  • 4.5 cu. ft. Ultra Large Capacity
  • SmartThinQ® Technology
  • LG SideKick Compatible
  • 6Motion Technology

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 39"
  • Depth: 30.25"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.

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Appliances Made to Last

From ovens to dryers, get peace of mind built in. See how Consumer Reports rates LG in reliability.


Get it All Done In Less Time

Ultra-large capacity (4.5 cu.ft.) means you have the room to do more laundry in fewer loads.


Think you can't do laundry on the go" Think Again.

Expand the limits of your laundry room with the LG SmartThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


A Smarter Way to Wash

6Motion Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


Easily Maintain & Keep Fresh

TubClean Cycle is designed for easy, periodic maintenance to keep your washer fresh. The cycle uses water jets and intense heat (up to 149 degrees) to sterilize the tub and help keep your high-performing washer in tip-top condition.


Fits in More Places

Get extra capacity without taking up extra space, thanks to a 30" depth that easily fits into smaller spaces or second floor closets.


Here to help

If you ever experience an issue with your LG washer, you don't have to worry. The SmartDiagnosis feature helps the service center diagnose problems over the phone, or with a simple app on your smartphone, helping you minimize costly, inconvenient service calls.


For Small Loads that Can't Wait

Whether it's your kids' favorite shirt, yoga pants or a school uniform, washing a full load seems wasteful for just a few pieces. Now you can wash small loads that just can't wait with the LG SideKick Pedestal Washer or wash two loads at once to save time.

Features

  • 4.5 cu. ft. Ultra Large Capacity
  • SmartThinQ® Technology
  • LG SideKick Compatible
  • 6Motion Technology
  • TubClean Cycle
  • SmartDiagnosis
SUMMARY
Type Front Load Washer
Capacity (cu.ft.) 4.5 cu. ft.
Matching Electric Dryer DLE3500W
Matching Gas Dryer DLG3501W
Color White (W)
APPEARANCE
Hard Buttons Yes
Touch Buttons Yes
Dial-A-Cycle Yes
ENERGY
ENERGY STAR® Most Efficient 2019 Yes
ENERGY STAR® Most Efficient 2018 Yes
ENERGY STAR® Qualified Yes
CEE Tier 2
IMEF 2.92
IWF 2.9
WASH PROGRAMS
No. of Programs 10
Programs Normal, Perm. Press, Heavy Duty, Delicates, Towels, Speed Wash, Bedding, Tub Clean, Whites, Downloaded
WASH OPTIONS
No. of Options 11
Options Fresh Care, Prewash, Remote Start, Delay Wash, Wi-Fi, Add Garments, ColdWash, Water Plus, Extra Rinse, Rinse+Spin, Child Lock*
WASH DETAILS
No. of Wash/Rinse Temps 3
Wash/Rinse Temps Hot, Warm, Cold
No. of Spin Speeds 3
Spin Speeds Hot, Warm, Cold
Max RPM 1300
Water Levels Load Sensing
No. of Soil Levels 3
FABRIC CARE FEATURES
ColdWash Option Yes
SenseClean System Yes
CONVENIENCE FEATURES
TrueBalance Anti-Vibration System Yes
4-Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
LoDecibel Quiet Operation Yes
End of Cycle Signal Yes
LoadSense Yes
Child Lock Yes
Auto Suds Removal Yes
Leveling Legs 4 Adjustable Legs
Easy Loading TilTub Yes
SMARTTHINQ® TECHNOLOGY
SmartDiagnosis (v3.0) Yes
Wi-Fi Yes
Cycle Monitoring and Notification Yes
Energy Monitoring Yes
MOTOR
Motor Type Inverter Direct Drive Motor
Axis Horizontal
MATERIALS AND FINISHES
NeveRust Stainless Steel Drum Yes
Cabinet PCM
Control Panel Plastic
Top Plate Painted
Door / Rim Glass/Silver Spray
Door Cover Clear Round Cover
All Available Colors White (W)
POWER SOURCE
Ratings UL Listed
Electrical Requirements 120V, 10 Amps
Type Electric
OPTIONS/ACCESSORIES
Pedestal WDP4W
Pedestal (WxHxD) 27 x 14 1/8 x 30 3/4 (50 9/16 D with door open)
LG Sidekick Pedestal Washer WD100CW
LG Sidekick Pedestal Washer (WxHxD) 27 x 14 1/8 x 30 3/4 (50 9/16 D with door open)
Stacking Kit KSTK1
DIMENSIONS/CLEARANCES/WEIGHTS
Product (WxHxD) 27" x 39" x 30 1/4"
Depth with Door Open (55" D with door open)
Carton (WxHxD) 29 23/32" x 41 27/32" x 31 17/32"
Weight (Product/Carton) 187.4/209.8
WARRANTY/UPC
UPC 048231024990

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 30.25"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.

Specifications Sheet

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LG Ultimate Cleaning Solution Rebate

Offer Expires: 8/22/2019 to 12/31/2019 Must be postmarked by: 1/31/2020

Receive up to a $400 rebate with purchase of qualifying LG Appliance Bundle. Rebate form must be postmarked by 1/31/2020.

LG Buy More Save More Delivery and Installation Rebate

Offer Expires: 10/1/2019 to 10/31/2019 Must be postmarked by: 12/31/2019

Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 12/31/2019.

Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.4 out of 5

82% of reviewers recommend this product.

5 Stars

Great Upgrade

PSR1259 10/15/2019

Ive been using LG front load washer for years. When my old one began giving problems I didnt hesitate buying LG. The improvements are great its a lot quieter and faster.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

It runs quietly

SEY 56 10/14/2019

We bought this washer by the high rating it had in Consumers Report. I have waited until I used the machine at least 6 times before reviewing. First I was impressed by how quietly it runs. But the deciding factor was believe it or not the amount of lint I found in the lint screen of our dryer These loads were clothing towels etc that I had washed many times before. But there was a decided increase in the amount of lint I found I can only conclude that my clothing is cleaner It also is a user friendly machine. I like it very much
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Love the new washer

Charm 57 10/14/2019

Bought our wager a little over a month ago saves on water soap and softener plus does not wreck our clothes and doesnt take as long to wash or dry Love it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Excellent washer

klc1313 10/13/2019

I have been using this washer for close to a month now and I have no real complaints. It is quiet and does a good job washing my clothes. The only issue is that the fixed words on the display are difficult to see. It does not bother me nearly as much as it seems to bother some other reviewers however it is room for improvement and a reason to not quite be a 5 star machine.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Great performance but the control panel is diffi.

Chuck Zulu 10/13/2019

The machine does an excellent job at washing clothes has a generous capacity and is much more quiet than my old machine. The one problem that makes the machine difficult and irritating to use is the difficulty in reading the panel labels. The demo model was not plugged in. I assumed that the panel would be lighted so there would be some contrast. I have had to use a flashlight to see what I am selecting. Great washing machine but if I had seen the panel with the power connected I would not have purchased it. Im about to stick ugly dymo labels on this attractive machine panel just to be able to use it. I would recommend this machine to a friend except for this one issue. If you ever develop an easier to read panel please send me one
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

GREAT FEATURES

IRVING M 10/12/2019

I BOUGHT THIS WASHING MACHINE FEW WEEKS AGO AND I LOVE IT
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Great Washer

KenArizona 10/12/2019

Ive had this washer since 10/02/2019 have been very pleased with how it works looks. The touch pad for the commands is easy to read is easy to program. The washer is a nice size not too big but holds quite a bit of laundry. The washer is relatively quiet as of now very reliable. I am very pleased that we bought the LG washer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Great Front Loader

cms13 10/9/2019

We just recently purchased this model. So far it is just what we expected Very stable no noise water efficient and so much more gentle on clothes and bedding than a top loader spin cycle removes most of the water from items excellently The tunes when the cycle is done are nice.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Its fun to get a text when its time to switch

Cowabunga314 10/6/2019

We recently replaced our old LG front loader with this new LG. The new machine is the same size but fits a much larger load and clothes come out very clean. Its fun to receive a text when its time to switch. We bought this at the Labor Day sale and are very happy with the value for the money.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Lg front load

Thomsmaint 10/5/2019

Nice big door. Simple control But plenty of extra options on pad. . heats up cold water Had to Google that one 6 way water motion ?? But for the price its a great washer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Simple to use.

nones 10/2/2019

Weve had this washer for a couple of months now and after one reading of the instructions we have had no problems. Weve washed several different types of loads with what Id say is above average results. Impressive in this day and time of more hype than performance
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

idiotic instructions

jim mmmmmmmmmmmmmmmmmm 10/1/2019

this washer is a travesty. we cannot get to work properly. the instructions are all for control by a smartphone.Since I do not have a smartphone and dont want one the washer operation is a mystery. All the manual is about is warnings and demands for arbitration in a dispute rather than common sense instructions. This is probably going back to the vendor - quickly
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Thammer 9/30/2019

This unit has so many bells and whistles for such a great cost Id have to say it has been by far a great decision in my purchase for an appliance.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Ruining my clothes

LSkotch 9/30/2019

This is the first high-end washer/dryer Ive ever bought so I was thrilled to get it. Little did I know Id be replacing my clothes along with it. Everything is coming out rough with pilled up fabric. Anything cotton is wrecked so Im replacing all t-shirts kids school uniforms etc. this is getting way too expensive so Im handwashing all of it. I desperately wish I could return the thing but unfortunately I cant. Last purchase of anything like it.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Good front loader

EmRae 9/29/2019

This washer gets most of the water out so drying time is less. Its easy to use as well
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

So quiet and gets clothes clean

Brenda09 9/24/2019

At the recommendation of sales person I went with the front load LG. I am not disappointed It is so much quieter than my old Frigidaire. The best feature I like is the trap door in the bottom front so you can clean the filter easily
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

A quality product at a reasonable price.

Jimbo839 9/23/2019

I bought this washer because of good reviews and the pricing. The clothes come out spun very dry. Uses less detergent.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

So far its great

KathyEcho 9/22/2019

The washer is super quiet. Does a great job. Im still figuring out the optimum settings for our use. Sometimes I want a short wash but the other day I had some muddy clothes so I used the heavy setting with an extra rinse. It took 2.5 hours. Seems extremely long. But the clothes came out perfectly clean. Unfortunately my husbands wallet went through the same wash and I wasnt able to take the wallet out until the washer stopped.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Love the front loading

RedLy 9/22/2019

I bought this a couple weeks ago .. and love it ...also the sidekick that brings it up higher... great for my back
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Does a great job very quietly

McBGram 9/22/2019

Have been using the washer for a few weeks now and Ive been very pleased with the performance. It has done a great job cleaning our clothes and operation is very quiet. Very happy with the purchase
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

My second LG washer

Sulouette 9/19/2019

My first LG washed served me well for 15 years. Thats why I chose LG again.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Great machine

scoytoy 9/19/2019

Very quiet and an easy to understand dial system. Cleans clothes very well and no motion of the machine during the spin cycle.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

This is my second LG

Barbara Jean Fortunato 9/18/2019

It does clean clothes and spins almost dry. It has the spout on the bottom to clean the filter.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Broke within month. LG wont help

b654987 9/18/2019

Purchased this washer from Home Depot. After a month of light/regular use it began pouring water. Came home to a flooded apartment and neighbors apartment flooded. Contacted LG support which was HORRIBLE. After spending multiple hours on the phone with them still no repairman scheduled. Each time contacting them gets more frustrating. Will not buy from LG again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

HAPPY SO FAR

Jackjudy3 9/17/2019

So far works wellhas a lot of settings
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Awesome

Crbrady 9/17/2019

I replaced my 15 year old Kenmore with an Electrolux front loader it lasted 3 days: After that I was determined to go back to a simple top loader no bells or whistles. Home Depot offered to swap out my Electrolux with this machine I agreed hoping for a better outcome. I have been very happily surprised. This machine is quiet and energy rated both our top necessities . We like it so much a week later we bought the dryer. Did have a little trouble getting it on our WiFi but a quick chat with a rep got us the log on we needed.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

I loved this washer for 8 months before it broke

ReallyUnhappyBuyer 9/17/2019

We bought a laundry pair to stack 8 months ago. The water inlet valve has failed and getting someone in to repair it is very difficult. Most shops dont have the personnel to deal with a stack. The one LG recommended to us has very poor ratings. All I want is equipment that works
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great large washer

ManuelMalle 9/16/2019

We started using this washer immediately and it was easy to figure out and it is larger than our other washer and quieter and of course works a lot better. It has everything I would want in a washer and was easy to setup and use.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Its quiet

Jean33ee 9/16/2019

I have had it a few days and I love the product Great value
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Easy to operate

marie98 9/16/2019

Purchased this washer a month ago works really well.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Quick cycles

Tay55 9/15/2019

Ive had this wash for a month now and it has made doing laundry a lot more enjoyable.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

LOVE IT

Shell910 9/13/2019

I bought this a few months ago and I have no complaints
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Very quiet

Eddie nuclear 9/13/2019

Very quiet great features extracts water very well which helps with dryer washes clothes effectively.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Cleans Well

Lisalu1028 9/13/2019

This is my second LG Washer. My first one lasted for 10 years. I love that it cleans so thoroughly. There are a lot of load and menu options. I dont like how loud it is. I dont like the LED indicators they are too bright and you cant see the labeling because of it. Those are things I dont like about it. But it does do its job
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
3 Stars

Not Quite as I Expected

Mele T 9/11/2019

I bought this washer to replace my nine year old LG front load washer. I expected some improvements but I have yet to discover any. I am overall satisfied but the SMART functions are a joke so hard to set up and directions that make no sense. I am very tech savvy so do not know why I cannot make this happen. There seems to be a bit more versatility in load options but the cycles take much longer than the previous washer. Its really too soon to tell how well I like this one so maybe I will update the review once Ive used it longer.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Its excellent

Not nothing like kenmore 9/10/2019

I am please with this product. I would recommend this to everyone.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Love the washer hate the app

danpink 9/8/2019

Have had the washer for a few days. Its easy to use quiet and the clothes out come clean note: we use cold water for EVERYTHING. Wash cycles are really long though -- 65 minutes for permanent press vs. 39 minutes with my old washer. That isnt a big deal Im still happy with it. The LG Smart ThinQ app is another story entirely. It took forever to connect to my home wifi and it disconnects all the time. Also and I may be wrong about this but it doesnt seem to be able to do the one thing I would like it to do: send an alert to my phone when the wash is done. Im often in a room in the house where I cant here the washer beep when its done.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Time Saver

Littlepitz 9/8/2019

I had to replace my over 10 year old LG washer. I knew I wanted another LG. This one was right in our price range and included so many features that others for this price lacked. Im a busy mom who works from home a few days a week so I tend to get laundry started but I get so busy that loads used to sit all day and sometimes til the next day. Not anymore Now with push alerts to my phone I am alerted when my wash cycle ends no matter where I am and what Im bust with. And with the Fresh Care feature I dont need to rewash my forgotten load. This washer is easy to use and highly recommended. Oh and the most important part My husband works construction and comes home with the filthiest clothes This washer gets them clean and fresh smelling
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Beautiful machine

hellabac 9/7/2019

It washes the normal cycles excellently but when it comes to bedding and especially pillows it usually loses its balance. Perhaps this imbalance occurs because I am not loading the machine properly. In any case I havent had the opportunity to use all of the features yet. So I am unable to comment on their efficacy.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

A balancing act

Lumbeegal 9/3/2019

So far Im pleased. My laundry room is upstairs and I needed a machine that wouldnt rock the house For the 3 months Ive had the opportunity to test out its ability. Only Twice I needed to shut off and rearrange. To help with balancing it has stabilizing pads under the feet. The only real issue with this machine is that none of the words for the settings can be read without difficulty. They should be lighted . I think LG forget this small but important detail.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Uses very little water

Captjack 9/3/2019

Have only used this washer about 5 times so far but the reason I purchased this model was very low water usage. Im on a small septic and water usage is key. It is also very quiet.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

No buyers remorse here

Midwest gal 1971 9/2/2019

Weve had this model a few months and I love it. I dont say that about many appliances these days. I cannot imagine going back to a top load with no agitator and not enough water This is the first time in 6 years our clothes are clean since going through two brand new top loads in 6 years. I use very little detergent the washer and dryer are nice to look at the clothes get clean theres no linty residue in the creases of black pants for the first time in a long time and the spin cycle really gets rid of the water so drying time is less. I appreciate the short cycle option when needed. I leave the door and detergent drawer open frequently to air out and no smells yet. The only complaint is a dim control. Better readout display would be nice. i use the pedestal drawers for paper towels and spare rags/cleaning clothes so its a nice space saver for our laundry room. Now I just hope it last longer than 6 years. Bought it because its rated #1 by a reputable rating report.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Cleans great...with just a few buttons

Kell17 9/1/2019

Ive had my new LG washer for a month now and so far feel confident in choosing my first front load washer. Ive noticed a huge difference in how clean my laundry gets and how gentle it is on my clothing. I love having the preset options ie: towels bedding quick wash but a huge perk is to be able to set up my very own cycle option. Having my LG top load washer has come with a little extra attention with every load that I wasnt used to- like being exact and not a tad over with my laundry soap watering down my fabric softener by half and drying the inside of the washer door rubber seal- where water still resides. Ill be doing my first monthly cleaning treatment on my LG top load washer tomorrow. These few additions of extra care I now place into my washer are NOTHING in comparison to the excellent quality of gently cleaning my laundry with the simple use of a few buttons- and 2 of them being the ON and START- so YES I am very happy with my LG top load washer
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

not too happy with the machine

sruss 8/29/2019

i bought this about a month ago because it had a high rating with pge and didnt think it would be too different from my last one. i find it much too complicated and also doesnt get my clothes as clean. i would love to have changed it for something much more simple- but too late
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

ITS Effortless

Chrissy 70 8/29/2019

Does the job from large loads to slightly soiled clothes. Uses very little detergent. Love the front draining feature. So easy. Havent tried the Bluetooth features yet but I will. Its nice having the musical alert when load is finished instead of a loud buzz Thanks LG for a great product.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great machine

drhenke1947 8/29/2019

The machine runs so very quiet. Im impressed with how clean my white wash becomes. Love the WIFI option. The option is fun and easy to use.This LG machine exceeds my expectations.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Failed on first load

Bob Spof 8/28/2019

I have had good luck with LG washers in the past. Old one failed. Ordered a new one from Home Depot. Delivered about a week later. Failed in the first usage. Slow response from Home Depot service. Meanwhilelaundry stacking up. Not sure I would buy LG again.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Equipment quirk

Arnold43 8/13/2019

The first and subsequent 2 uses the detergent retainer failed to empty the water leaving the retainer full of water. We had to manually remove the retainer and empty by hand. Called for warranty work technician didnt have a clue how to explain the reason or how to fix issue. Tech support in San Francisco said we are to only use a table spoon of liquid detergent. To this I say BS A table spoon of detergent would even begin to touch cleaning an 8 pound washing load. The technician who came to our home stated he can talk to two or more different reps in San Francisco and get different answers from each. He left stating he would get back to us shortly. THAT WAS A WEEK AGO.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Really like this washer

Boosch 8/12/2019

We bought this washer about a month ago and have really liked it. It gets clothes really clean. We were a little concerned at first as other reviews indicated the controls were hard to read and not lit. If this was the case it has been fixed as we have a lit panel that is easy to read.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Washes well

MomShopper 8/11/2019

So far so good with this washer. Clothes get clean on normal soil level. The only negative is that when the load is done a puddle remains in the gasket and I cant use the clean wet clothes to absorb it because the water is dirty. I keep a rag nearby to deal with it but it would be better if this never happened. Clearly a minor design flaw.
Originally posted on lg.com

Yes, I recommend this product

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